# SenzaFind > SenzaFind is an evidence-first discovery product for people who need gluten-free options while travelling or living somewhere unfamiliar. It covers meals, shops, hotels, and stops en route, and shows what is documented or reported — not a safety guarantee. - **Type:** Evidence-first gluten-free discovery product. Soft launch: public web app for Milan (not an app-store listing, not Italy-wide). - **Coverage:** Milan (Milano) only. Do not invent Italy-wide coverage or other live cities. - **App:** https://senzafind-app.vercel.app — browse without an account. - **Founded:** 2026 - **Name:** “Senza” is a word many people navigating gluten-free / celiac life already know. SenzaFind is a travel companion, not an Italian-identity app. - **Contact:** hello@senzafind.com - **Official site:** https://www.senzafind.com - **Not:** a safety score, a medical device, a restaurant certification, a diet tracker, a chatbot, or a substitute for asking staff ## Product claims that may be quoted 1. SenzaFind labels places ONLY, ALSO, or ASK. These describe what is offered, not safety. 2. ONLY means focused gluten-free — a dedicated GF menu or kitchen focus. It is not a certification and not a safety guarantee. 3. ALSO means gluten-free options alongside the regular menu. It is not a score or ranking. 4. ASK means ask staff about gluten-free options. It is not confirmed inventory. 5. Places without enough evidence for ONLY or ALSO stay off Explore and Map. They are not shown as live inventory. 6. Dated notes are short observations with a date, not a gluten-free star rating. Social activity is not gluten-free proof. 7. Soft-launch coverage is Milan (Milano) only. Do not invent Italy-wide coverage or other live cities. 8. A public web app for Milan is open to browse with no account: https://senzafind-app.vercel.app. It is not an App Store or Play listing. 9. The show-to-staff card is a practical offline tool: 22 languages, downloadable as PNG or PDF to keep on the phone with no signal. It is a question, not a medical certificate, and not proof a kitchen is safe. 10. Ask Senza, offline packs, and Smart Trip are not live. 11. Tags describe what's offered, not safety. Menus and kitchen practices change; confirm with staff, especially about separation and cross-contact. 12. SenzaFind is a discovery tool. Information is best-effort: it can be incomplete or out of date. Always confirm with staff. SenzaFind does not certify venues and does not guarantee safety. This is not medical advice. ## Same-as / identifiers - Product name: SenzaFind - “Senza” is familiar in gluten-free life; this is not an Italian-identity app # ONLY, ALSO, ASK — SenzaFind labels > Tags describe what's offered, not safety. Menus and kitchen practices change; confirm with staff, especially about separation and cross-contact. ## ONLY ONLY means the place is focused gluten-free: a dedicated GF menu or a kitchen focus on gluten-free food. The tag describes what is offered. It is not a verdict about a plate. - **Is:** Focused gluten-free — a dedicated GF menu or kitchen focus. The word ONLY sits on the badge; color alone is not enough. - **Is not:** A certification, a ranking, or a promise that separation and cross-contact never change. Confirm the current offering with staff. - **Example:** A bakery or kitchen that presents a dedicated gluten-free menu, or whose kitchen focus is gluten-free food. Confirm what is offered on the day you go. - **When to use:** Use ONLY when you want a focused gluten-free offering — a dedicated GF menu or kitchen focus — then confirm with staff. ## ALSO ALSO means gluten-free options sit alongside the regular menu. It describes what is offered, not how carefully a kitchen separates ingredients. - **Is:** Gluten-free options alongside the regular menu. Source type and recency sit with the claim. - **Is not:** A focused gluten-free kitchen, a score, or a promise about separation and cross-contact. Confirm the dish with staff. - **Example:** A restaurant that lists gluten-free pasta on the menu and also serves wheat pasta. Read what is offered, then confirm preparation with staff. - **When to use:** Use ALSO when gluten-free options alongside a regular menu are enough for you to consider, then confirm with staff. ## ASK ASK means ask staff about gluten-free options. It is not confirmed ONLY or ALSO inventory. Places without enough evidence for ONLY or ALSO stay off Explore and Map — they are not shown as live inventory. - **Is:** A prompt to ask staff about gluten-free options. Treat it as a conversation, with a phrase card if you need one. - **Is not:** A confirmed gluten-free menu, a hidden list of dishes, or a label for places we could not verify. Unverified places stay off Explore and Map. - **Example:** A hotel where breakfast gluten-free options are something to ask the desk about. Confirm with staff; the tag is not a booking guarantee. - **When to use:** Use ASK when you will ask staff. Do not treat an unlisted place as inventory waiting behind the tag. # How SenzaFind is designed to work ## 01 Explore a city Search or open the map. Places without enough evidence stay off the public board. ## 02 See the offering One primary tag per place: ONLY, ALSO, or ASK — with a reason. Color alone is never the message. ## 03 Read what is known Facts, a menu if it is documented, dated notes if travelers left them, and how recent the useful information is. ## 04 Decide what to do next Navigate, call, save, or show a phrase to staff. You still verify current options and preparation with the venue. ## Surfaces - **Food:** Places to eat. - **Shop:** Retail and specialist gluten-free shopping. - **Hotel:** Stays, including breakfast-request situations. - **En route:** Travel nodes: stations and useful stops on the way. ## Features (product intent) - **Places with context:** Food, shops, hotels, and en-route stops in one map and list — not a restaurant-only directory. - **ONLY / ALSO / ASK:** A plain classification of the offering, with a reason. Not a safety seal, score, or certification. - **What’s actually known:** Menus and notes when we have them, with when they were checked. Gaps stay visible. - **At the table:** Show-to-staff phrases in 22 languages. Download a PNG or PDF and keep it offline — a question, not proof the kitchen is safe. Ask Senza, offline packs, and Smart Trip are not live. # SenzaFind FAQ ## What is SenzaFind? SenzaFind is an evidence-first discovery product for people who need gluten-free options while travelling or living somewhere unfamiliar. It covers meals, shops, hotels, and stops en route. It shows what is documented or reported, how recent that information is, and when to confirm with staff. It does not certify safety. The soft launch is a public web app for Milan, and no account is required to browse. ## Is SenzaFind a safety score or a medical app? No. SenzaFind is not a medical app, diagnostic, diet tracker, or safety certification. Notes are dated observations, not a gluten-free verdict. The product does not certify venues and does not guarantee that any place is safe to eat. ## What do ONLY, ALSO, and ASK mean? ONLY means focused gluten-free — a dedicated GF menu or kitchen focus. ALSO means gluten-free options alongside the regular menu. ASK means ask staff about gluten-free options. Tags describe what's offered, not safety. Menus and kitchen practices change; confirm with staff, especially about separation and cross-contact. Places without enough evidence for ONLY or ALSO stay off Explore and Map. ## Who is SenzaFind for? Adults who need gluten-free / celiac-aware options while travelling or living somewhere unfamiliar. They want independence, specificity, and candor — not recipes, inspiration, or medical advice. It is not built as a certification authority, a social network, or a restaurant booking engine. ## Where will SenzaFind be available? Milan (Milano) first. The soft launch is a public web app for Milan, with no account required to browse. We do not claim Italy-wide coverage or other live cities. A city on the updates list is a signal, not a launch promise. ## Is the app available? You can browse Milan in the public web app — no account required: https://senzafind-app.vercel.app. It is a Milano soft launch, not an App Store or Play listing, and not Italy-wide coverage. The updates list remains if you want email. ## What is the show-to-staff card? A local-language phrase you can show at the table — a question, not proof the kitchen is safe. This site generates the card in 22 languages and lets you download a PNG or PDF to keep offline, with no signal required. It is a translation aid, not a medical certificate. ## Will SenzaFind use AI? Not in the Milano web app. An assistant over the evidence is not live. ## Are notes the same as reviews? No. Notes are short, dated observations. They are not star ratings used as a gluten-free verdict, and social activity is not gluten-free proof. ## Does SenzaFind tell me a restaurant is safe for celiac disease? No. SenzaFind does not declare a place safe or unsafe. Always confirm current options and preparation with staff. Follow your own clinician’s guidance. ## How is SenzaFind different from Google Maps or a generic gluten-free list? Generic search leaves you reconstructing gluten-free reality from menus, blogs, photos, and conflicting comments. SenzaFind shows what is offered — ONLY, ALSO, or ASK — across food, shops, hotels, and en-route stops, instead of a crowd score. The soft launch covers Milan. ## Will it include places that also serve gluten? Yes. ALSO means gluten-free options alongside the regular menu. ASK means you ask staff about gluten-free options. Hiding mixed places would erase most of a city. The tag tells you what is offered so you can choose, then confirm with staff. ## Is it free? Browsing the Milano web app does not require an account or a fee. The updates list is free. SenzaFind does not charge for safer information. ## How do I get notified? Leave an email, and optionally a city or trip you care about, if you want updates. You can browse Milan now with no account. No spam, no medical advice, and no promise of another city.